Question 1

What is the intended use of your products?

Accepted Answer

All products are supplied strictly for laboratory research use only. They are not intended for human or veterinary consumption.

Question 2

Do you provide dosage or use instructions?

Accepted Answer

No. We do not provide dosage recommendations, human use instructions or veterinary instructions.

Question 3

Is a certificate of analysis available?

Accepted Answer

Where supplied by the source manufacturer, a COA is available on the product page or on request. Documentation status is indicated per listing.

Question 4

How long does UK delivery take?

Accepted Answer

Standard Tracked delivery typically arrives in 2–3 business days. Priority Tracked delivery typically arrives in 1–2 business days.

Question 5

How is my order packaged?

Accepted Answer

Discreet packaging with no external branding indicating contents.

Question 6

Can I return an item?

Accepted Answer

Please refer to our Returns & Refunds page. Damaged or incorrect items should be reported within 7 days.

Question 7

Do you ship internationally?

Accepted Answer

International dispatch is currently disabled. Please contact us if you have specific requirements.

Frequently asked questions